Crash Replacement Policy
We understand that accidents can happen unexpectedly, and we're here to support you through those challenging moments. All 8LIEN carbon wheels enjoy a free lifetime crash replacement. In the unfortunate event that your carbon wheels are damaged due to a crash, we will offer discount on all replacement parts. Please note:
- The shipping fee and possible customs duties under the Crash Replacement Policy is borne by the customer.
- This policy only covers structural damage that affects the safety of the product. It does not cover cosmetic damage.
Please reach out to us at service@8lienbike.com for crash replacement claims.
At 8LIEN, we prioritize your riding experience and strive to provide comprehensive support whenever you need it most!