Crash Replacement Policy

We understand that accidents can happen unexpectedly, and we're here to support you through those challenging moments. All 8LIEN carbon wheels enjoy a free lifetime crash replacement. In the unfortunate event that your carbon wheels are damaged due to a crash, we will offer discount on all replacement parts. Please note:

The shipping fee and possible customs duties under the Crash Replacement Policy is borne by the customer.
This policy only covers structural damage that affects the safety of the product. It does not cover cosmetic damage.

Please reach out to us at service@8lienbike.com for crash replacement claims.

At 8LIEN, we prioritize your riding experience and strive to provide comprehensive support whenever you need it most!