About Us

With over a decade of experience in the cycling industry, we've embarked on our own journey, founding 8LIEN (pronounced as "alien" ) with a singular goal: crafting the world's most high-performance bike wheels.

 

Driven by passion and ambition, our team of engineers and designers is dedicated to relentless innovation and unwavering quality. Every aspect of our work is guided by a cyclist-centric philosophy, enabling us to tackle challenges with ease and efficiency.

 

At the heart of our process lies a commitment to handcrafting every 8LIEN carbon wheel. This personal touch imbues each wheelset with a soul that resonates with its rider, delivering unparalleled compliance and ride dynamics. You can trust in the expertise of our master wheel builders, knowing that your wheels have been meticulously crafted by hand. Furthermore, all our wheels undergo rigorous testing, backed by a 3-year warranty for added peace of mind.

 

While we may encounter obstacles along the way, we persistently strive, learn, and improve to overcome them. Our mission is clear: to dispel any doubts or concerns surrounding carbon wheels. We approach building 8LIEN with unwavering passion and dedication, aiming to take pride in every facet of our brand.

 

When you reach out to us, rest assured that you'll receive prompt and knowledgeable assistance from our experienced customer support team. We understand the frustration of unanswered inquiries, which is why we prioritize providing industry-leading customer service.

 

At 8LIEN, our customers always come first. We're here to support you every step of the way, ensuring an exceptional experience from inquiry to ride.

Trending News

  • Crash Replacement Policy

    Crash Replacement Policy

    We understand that accidents can happen unexpectedly, and we're here to support you through those challenging moments. All 8LIEN carbon wheels enjoy a free lifetime crash replacement. In the unfortunate event that your carbon wheels are damaged due to a crash, we will offer discount on all replacement parts. Please note:

    • The shipping fee and possible customs duties under the Crash Replacement Policy is borne by the customer.
    • This policy only covers structural damage that affects the safety of the product. It does not cover cosmetic damage.
    Please reach out to us at service@8lienbike.com for crash replacement claims.

     

    At 8LIEN, we prioritize your riding experience and strive to provide comprehensive support whenever you need it most!

  • 8LIEN Black Friday Extravaganza: Up to 30% off, only once a year!

  • 🌟 Happy Chinese New Year 2025! 🌟

    🌟 Happy Chinese New Year 2025! 🌟

1 of 3